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October, 06 2018 - Gretchen Certified Review
Thank you so much for remembering me. I am not going anywhere else, but I haven't had the money since I lost my job at Home Depot because I fell off of my stool! I have a new job at Walmart,, but I am currently on a temporary leave of absence until my medical accommodations are approved by their insurer..I promise i will be back. Thank you again! Gretchen Stevens.
Services received:
  • Haircut Women's with Mandy
March, 24 2018 - Ruth Certified Review
Thank you Karen and Sam!!!
Services received:
  • Soak Off Shellac We Applied Only with Karen
December, 09 2017
Craig Berns is a fantastic blend of the latest techniques in beauty and hair combined with a warm neighborhood feel. The staff at Craig Berns salon greets you with a warm welcome and leaves you feeling great about your experience. Morine is a fantastic stylist- full of knowledge, great listener and honest about all my hair style whims :) Katelyn cuts my daughter's hair wonderfully, and Danielle is a fantastic massage therapist. Mary Beth and Craig are devoted to making you feel appreciated with every visit to their salon.
December, 09 2017 - Jean Certified Review
Had the best facial I’ve ever had today. Michelle was knowledgeable and offered solutions to my skin issues. She suggested a few products, but also wrote down how I can best use the products I already have for the best results. I can’t wait for my next appointment!!
Services received:
  • Tulasara Customized Facial 60 min with Michelle
December, 04 2017
I had a great facial with Cayla last Thursday and it was fantastic, my face feels amazing! She gave me great tips and product recommendations. Thank you Cayla!
October, 13 2017 - Mary Ann Certified Review
she is great!!!
Services received:
  • Partial Hilite (FPAB) with Tiffany
  • Blow Dry/Style-45 Min. with Tiffany
October, 11 2017 - Mary Ellen Certified Review
Thank you Amanda and staff for a wonderful experience today. My massage at 3:45 on October 10th was the best I have ever had! I will be coming back. Mary Ellen Duchin
Services received:
  • Massage RELAXING 60 Min with Amanda
October, 06 2017 - Mary Ann Certified Review
so glad to have Tiffany back she is such a credit to your salon--- my hair cut and prem were great she is such a pleasures to visit and have her work on my few strands of hair I have. Lv Her!!!!!!!!!!
Services received:
  • Perm Full Ap-Short (add haircut) with Tiffany
  • Botanical Hair Therapy with Tiffany
  • Haircut Women's with Tiffany
September, 26 2017 - Beth Ann Certified Review
Venessa was very nice to work with..on time, professional,
There was a big issue with the hair wash. I kept telling the stylist that the water was flowing down my back and the front of my shirt. I told her that my head could not reach the bowl.Finally, after sitting up and getting dye in my eye and burning she tried to adjust the hight of the wash bowl. She was nice. But, I felt that the salon hadn't given her enough experience or took the time to train her on hair washing.I wasn't told that the person that was going to wash, dry and style my hair was going to be so inexperienced.I, intern, had to rush out to change my clothes as I had to catch a train to Chicago and be dry and dressed.I did tell the woman at the desk at check out.She rushed me out and handed me hand lotion.That was a thoughtful touch. I do feel a sense of disappointment all the way around. I would expect a professional salon to be more thorough with the abilities of their employees and when they set them off to work on their own.
Services received:
  • Partline Color Application with Vanessa
  • Blow Dry Style-comp with Amira
  • Botanical Hair Therapy with Amira
Reply from Craig Berns Salon Spa October, 02 2017 - Mary Beth
Beth Ann, thank you for taking the time to write about your experience. We read and listen to everything and will absolutely use this information to help meet the needs of all our guests in the best possible way. We have spoken to Amira and helped her grow. I do want to assure you Amira is not an intern but a stylist. We do not use interns. Still being the best is something we strive for every day and we do appreciate you. Thank you again, Mary Beth
September, 23 2017 - Russ Certified Review
Linda is wonderful at listening and understanding your what you are looking.
Services received:
  • Haircut Men's with Linda